Shipping Policy
(For Physical Products Only)
This Shipping Policy applies only to physical products purchased from Matrixon Electronics.
Digital products are not shipped and are delivered electronically.
Order Processing
- Physical product orders are processed within 1–3 business days
- Orders are not shipped on Sundays or public holidays
- You will receive a shipping confirmation email once your order is dispatched
Shipping Locations
- Currently shipping within India
- International shipping may be introduced in the future
Estimated Delivery Time
Delivery timelines vary by location:
- Metro cities: 3–7 business days
- Non-metro / remote areas: 5–10 business days
Delivery delays due to courier issues, weather, or unforeseen circumstances may occur.
Shipping Charges
- Shipping charges (if applicable) are calculated and shown at checkout
- Any additional charges in the future (customs, duties) will be the customer’s responsibility
Damaged, Missing, or Incorrect Items
If your order arrives damaged, incomplete, or incorrect:
- Contact us within 48 hours of delivery
- Email matrixonelectronics@gmail.com
- Include your order number and clear photos
We will arrange a replacement or resolution after verification.
Important Note
Matrixon Electronics is not responsible for delays caused by courier partners after dispatch.